Our Service is open and staffed as usual but we are operating differently due to COVID19. Please telephone the Service for more information on 020 3228 3020.

Everyone’s situation is different and so the treatment journey is tailored to the person’s needs and situation.


Although the way we help you at the moment is different, the Service is still here to help.


Our key priority is keeping you safe. As the situation changes, we will regularly update the site.


You can contact us on 020 8812 4120 and by email at WCDAS-referrals@slam.nhs.uk


I’m thinking about getting help from WCDAS, what should I expect?


At the moment, due to COVID-19, we are not running ‘drop-in’ sessions at the sites but we are still open and able to take phone calls from people who are thinking about treatment.


We are only able to see a very limited number of people in the Battersea site. This is to make sure people can comfortably keep to the social distancing rules.


We will also using online platforms so that appointments can be done via video call.



During the initial assessment, we will have an open conversation about your current situation and substance use. Together, we will begin to identify goals and think about what your treatment journey will entail.  This first meeting will cover various topics such as:

  • Your contact details such as your address, phone number, who you live with, if you work, etc
  • Your health, both physical and mental health
  • What we do with the information we collect and how we manage confidential information.
  • Any previous experiences of treatment; what did and didn’t work.

Together with a recovery worker, you’ll put together a care plan and may be offered a medical check-up with a clinician.


Everyone will have access to ‘Breaking Free Online’. Please call the service for the access codes.



After this first meeting, you will be allocated to a key-worker who will work with you to develop these initial goals into a ‘care plan’ and map out the steps and ways we can support your aim. You and your key-worker will regularly meet and they will offer emotional support and help you understand some of the causes and challenges in your drug and alcohol use. This may include involving other members of the wider team, such as:

  • Men’s, women’s, cannabis and or benzodiazepine group.
  • One-to-one support from a psychologist or counsellor.
  • Appointments with a nurse or doctor about your physical health.
  • A peer mentor to give extra support between key working sessions.
  • Specialist staff for input around education, training and employment (‘ETE’).
  • The day program for therapeutic groups

Looking after your physical and mental health


We know how important it is to recognise that people who abuse drugs and alcohol often have difficulties with their physical and mental health.


Clients accessing drug treatment at our service are offered testing for Hep B, Hep C and HIV as well as treatment for Hep C and vaccination for Hep B.


BBVs can cause poor health and can lead to disease and premature death. Numbers of those infected with BBVs are high among people with drug use disorders, specifically with those who inject drugs.


Testing and vaccinating is paramount in preventing the transmission of BBVs. Testing should not be performed only once, it should be repeated when necessary, as a person’s situation may change and risk around infection may increase.


Those with drug use disorders who are vaccinated against Hep B should receive the full course, which consists of 3 injections of the vaccine over a period of 4-6 months.

Needle Exchange


Our needle and syringe exchange scheme provides injecting drug users access to sterile needles, syringes and other equipment and the safe disposal of used needles and syringes.


The service promotes health protection for IV drug users, aiming to reduce the risk of passing on infections to others.


Staff at our sites can provide advice and information of issues related to these substances. We encourage clients to be honest about what they are using and will ensure that the right equipment is given. Staff are also happy to discuss injecting practices and any concerns or questions there may be in relation to it.


Needle and syringe exchange is available through selected pharmacies and drug treatment agencies displaying the  needle exchange logo.